Corona Restrictions: Current specifications and cancellation conditions

Corona Restrictions: Current specifications and cancellation conditions

The current version of the Corona Protection Ordinance of the State of North Rhine-Westphalia is decisive for the implementation of corona restrictions. According to the current version, guests who fulfil the 3G rule (fully vaccinated, recovered or currently tested) may visit the Neugrad. In this case, proof of a complete vaccination or a complete recovery no more than 6 months ago must be provided before the start of the journey. Non-immunised persons must present negative proof of testing on arrival and again after a further four days. Should additional official Corona restrictions necessitate cancellations, guests with a binding booking will receive a voucher for the full amount of the booking price with a free choice of travel period within 18 months.

If you are unable to travel due to a Corona infection and the associated quarantine obligation, we will endeavour to re-let the vacated full stop. In the event of a successful re-letting, we will issue you with a voucher for the amount of the price covered by the re-letting. Otherwise, our regular cancellation regulations apply in accordance with our General Terms and Conditions / Rental Conditions.

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